Freight Control Inc. manages the claims process from start to finish for all packages lost or damaged by the carrier(s).
Loss & Damage Claims
Initiate Investigation
We submit all necessary information for the carriers to use in filing internal tracers for lost shipments and opening investigations for damaged, discarded, or missing merchandise.
Expedite Processing Time
The claims specialists at Freight Control Inc. gather and submit the proper documentation, including merchandise description and value, to ensure shorter resolution times.
Secure Reimbursement
We monitor the status of each claim until confirmation of payment. Each paid claim includes the shipping charge plus the insured value of the merchandise.
Eliminate internal headaches
Managing loss and damage claims is time-consuming, inefficient, and frustrating for every shipper.
Documents are hard to manage, communications are difficult to track, and working with many different carriers and systems complicates the process further.
Freight Control, Inc. provides a centralized, transparent loss and damage claims process.